{"publicdata":{"site":"https://publicdata.au","operator":{"name":"National Digital","url":"https://nationaldigital.com.au/"},"dataset":"qld-translink-complaints","title":"Translink customer service complaints per 10,000 trips","version":"2026-08-11","as_at":null,"url":"https://publicdata.au/d/qld-translink-complaints/v/2026-08-11/data.json","publisher":{"name":"Department of Transport and Main Roads","jurisdiction":"Qld","url":"https://www.tmr.qld.gov.au/"},"licence":{"id":"CC-BY-3.0-AU","title":"CC BY 3.0 AU","url":"https://creativecommons.org/licenses/by/3.0/au/"},"attribution":"Department of Transport and Main Roads, Queensland Government, Translink monthly performance data, sourced 3 October 2026, https://www.data.qld.gov.au/dataset/translink-monthly-performance-data, licensed under CC BY 3.0 AU.","cite":"Department of Transport and Main Roads, Queensland Government, Translink monthly performance data, sourced 3 October 2026, https://www.data.qld.gov.au/dataset/translink-monthly-performance-data, licensed under CC BY 3.0 AU. Serialised and versioned by National Digital at publicdata.au, https://publicdata.au/d/qld-translink-complaints/v/2026-08-11/","cite_request":"The licence requires the publisher's attribution. We ask that you also name publicdata.au and link to the version you used.","source":{"url":"https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/ab02ebe6-b4bd-47b6-9ec1-78638ff05a2e/download/customer-service-complaints.csv","filename":"customer-service-complaints.csv","fetched_at":"2026-10-03T03:02:51+00:00","sha256":"d544e541ecc4c4b0e67ce08b0952692c49ee39a7e781582b24108a75a8a406aa","bytes":622,"encoding":"utf-8-sig","backfilled":false},"rows":30,"fields":2,"not_endorsed":"This is an independent republication. The publisher has not endorsed this site."},"fields":[{"name":"month","type":"date","title":"Month-Year","description":"First day of the month reported.","format":"%b-%Y"},{"name":"complaints_per_10000_trips","type":"number","title":"Customer service complaints in South East Queensland per 10,000 trips"}],"records":[
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{"month":"2024-01-01","complaints_per_10000_trips":2.320586574},
{"month":"2024-02-01","complaints_per_10000_trips":2.713095557},
{"month":"2024-03-01","complaints_per_10000_trips":2.430577947},
{"month":"2024-04-01","complaints_per_10000_trips":2.171104648},
{"month":"2024-05-01","complaints_per_10000_trips":2.373731497},
{"month":"2024-06-01","complaints_per_10000_trips":2.25117823},
{"month":"2024-07-01","complaints_per_10000_trips":2.270406469},
{"month":"2024-08-01","complaints_per_10000_trips":1.885018438},
{"month":"2024-09-01","complaints_per_10000_trips":1.907435661},
{"month":"2024-10-01","complaints_per_10000_trips":1.972279309},
{"month":"2024-11-01","complaints_per_10000_trips":2.11860256},
{"month":"2024-12-01","complaints_per_10000_trips":1.701058582},
{"month":"2025-01-01","complaints_per_10000_trips":1.99},
{"month":"2025-02-01","complaints_per_10000_trips":2.68},
{"month":"2025-03-01","complaints_per_10000_trips":2.29},
{"month":"2025-04-01","complaints_per_10000_trips":1.85},
{"month":"2025-05-01","complaints_per_10000_trips":1.95},
{"month":"2025-06-01","complaints_per_10000_trips":1.87},
{"month":"2025-07-01","complaints_per_10000_trips":2.54},
{"month":"2025-08-01","complaints_per_10000_trips":1.91},
{"month":"2025-09-01","complaints_per_10000_trips":1.9},
{"month":"2025-10-01","complaints_per_10000_trips":1.81},
{"month":"2025-11-01","complaints_per_10000_trips":1.99},
{"month":"2025-12-01","complaints_per_10000_trips":1.75},
{"month":"2026-01-01","complaints_per_10000_trips":1.83},
{"month":"2026-02-01","complaints_per_10000_trips":2.23},
{"month":"2026-03-01","complaints_per_10000_trips":1.99},
{"month":"2026-04-01","complaints_per_10000_trips":2.13},
{"month":"2026-05-01","complaints_per_10000_trips":2.02}
]}