{ "openapi": "3.1.0", "info": { "title": "Consumer complaints received by the Office of Fair Trading, Queensland, latest period query API", "version": "2026-05-07", "summary": "Filter, page and aggregate Consumer complaints received by the Office of Fair Trading, Queensland, latest period from Department of Justice.", "description": "The query API returns only the rows you ask for, as JSON, NDJSON or CSV, from the same typed rows as the files. It needs no key. The API allows 60 requests in 10 seconds from one address. Above that it answers 429 for 10 seconds with a `Retry-After` header, a `RateLimit-Policy` header and a JSON body that gives the limit. Every API answer carries the same `RateLimit-Policy`. A client should wait the `Retry-After` seconds, or read the files, which have no limit. Every JSON answer carries the version, licence and attribution. CSV and NDJSON answers carry them in response headers. Department of Justice has not endorsed this site. The whole site is described in https://publicdata.au/openapi.json.", "license": { "name": "CC BY 3.0 AU", "url": "https://creativecommons.org/licenses/by/3.0/au/" } }, "servers": [ { "url": "https://publicdata.au" } ], "externalDocs": { "url": "https://publicdata.au/d/qld-consumer-complaints/#query" }, "tags": [ { "name": "query" } ], "paths": { "/api/v1/datasets/qld-consumer-complaints/rows": { "get": { "tags": [ "query" ], "summary": "Query Consumer complaints received by the Office of Fair Trading, Queensland, latest period", "operationId": "queryRows_qld_consumer_complaints", "description": "Rows of Consumer complaints received by the Office of Fair Trading, Queensland, latest period in the newest loaded version, filtered and paged. Each filter is `field=operator.value` in the query string, and every filter must match. A number or date field compares as a number or date, and a text field compares as text. Values are case-sensitive except with `ilike`. Prefix `not.` to negate a filter, as `not.eq.value`. Operators: `eq.value`, `neq.value`, `gt.value`, `gte.value`, `lt.value`, `lte.value`, `like.*text*`, `ilike.*text*`, `in.(a,b,c)`, `is.null`.", "parameters": [ { "name": "case_number", "in": "query", "schema": { "type": "string" }, "description": "string." }, { "name": "initiated", "in": "query", "schema": { "type": "string" }, "description": "string. The date the complaint was opened, kept as text as published. The office writes it month first in the January to March 2026 file, such as 1/13/2026 0:00, and day first in earlier files, so it is not read as a date.", "examples": [ "eq.3/31/2026 0:00" ] }, { "name": "channel", "in": "query", "schema": { "type": "string" }, "description": "string. Values: Claim Form, Complaint Form, Email, Fax, Internet, Letter, Ministerial, Phone.", "examples": [ "eq.Phone" ] }, { "name": "industry", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.UTILITIES" ] }, { "name": "product", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.WATER" ] }, { "name": "oft_region", "in": "query", "schema": { "type": "string" }, "description": "string. The office region handling the complaint. Some rows name another state and some are blank. Values: Australian Capital Territory, Brisbane, Cairns, Mackay, New South Wales, Northern Territory, Overseas, Rockhampton, South Australia, Southport, Sunshine Coast, Tasmania, Toowoomba, Townsville, Victoria, Western Australia, Wide Bay.", "examples": [ "eq.Wide Bay" ] }, { "name": "vulnerable_group", "in": "query", "schema": { "type": "string" }, "description": "boolean." }, { "name": "select", "in": "query", "schema": { "type": "string" }, "description": "Fields to return, comma-separated. Every field when absent." }, { "name": "order", "in": "query", "schema": { "type": "string" }, "description": "`field.asc` or `field.desc`, comma-separated. The publisher's row order when absent." }, { "name": "limit", "in": "query", "schema": { "type": "integer", "minimum": 1, "maximum": 10000, "default": 100 }, "description": "Rows per page, 1 to 10,000. 100 when absent." }, { "name": "offset", "in": "query", "schema": { "type": "integer", "minimum": 0, "default": 0 }, "description": "Rows to skip. The `next` URL in each answer sets it for you." }, { "name": "format", "in": "query", "schema": { "type": "string", "enum": [ "json", "ndjson", "csv" ], "default": "json" }, "description": "`json`, `ndjson` or `csv`. JSON carries the provenance header, and the others carry it in response headers." } ], "responses": { "200": { "description": "Rows with the version, licence and attribution. `next` is the URL of the following page, or null." }, "400": { "description": "The query names a field the dataset does not have, or a value of the wrong type." }, "404": { "description": "The dataset or version is not loaded for queries." }, "429": { "description": "More than 60 requests in 10 seconds from one address. Blocked for 10 seconds. Wait `Retry-After` seconds.", "headers": { "Retry-After": { "schema": { "type": "integer" }, "description": "Seconds until the block lifts." }, "RateLimit-Policy": { "schema": { "type": "string" }, "description": "The limit, as \"fair-use\";q=60;w=10." } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "error": { "type": "string" }, "status": { "type": "integer", "const": 429 }, "limit": { "type": "integer" }, "window_seconds": { "type": "integer" }, "block_seconds": { "type": "integer" }, "docs": { "type": "string", "format": "uri" }, "files": { "type": "string" } } } } } } } } }, "/api/v1/datasets/qld-consumer-complaints/versions/{version}/rows": { "get": { "tags": [ "query" ], "summary": "Query Consumer complaints received by the Office of Fair Trading, Queensland, latest period", "operationId": "queryRows_qld_consumer_complaints_version", "description": "Rows of Consumer complaints received by the Office of Fair Trading, Queensland, latest period in one dated version, filtered and paged. Each filter is `field=operator.value` in the query string, and every filter must match. A number or date field compares as a number or date, and a text field compares as text. Values are case-sensitive except with `ilike`. Prefix `not.` to negate a filter, as `not.eq.value`. Operators: `eq.value`, `neq.value`, `gt.value`, `gte.value`, `lt.value`, `lte.value`, `like.*text*`, `ilike.*text*`, `in.(a,b,c)`, `is.null`.", "parameters": [ { "name": "version", "in": "path", "required": true, "schema": { "type": "string", "format": "date" }, "description": "A dated version loaded for queries, from the versions path. Answers for a dated version never change." }, { "name": "case_number", "in": "query", "schema": { "type": "string" }, "description": "string." }, { "name": "initiated", "in": "query", "schema": { "type": "string" }, "description": "string. The date the complaint was opened, kept as text as published. The office writes it month first in the January to March 2026 file, such as 1/13/2026 0:00, and day first in earlier files, so it is not read as a date.", "examples": [ "eq.3/31/2026 0:00" ] }, { "name": "channel", "in": "query", "schema": { "type": "string" }, "description": "string. Values: Claim Form, Complaint Form, Email, Fax, Internet, Letter, Ministerial, Phone.", "examples": [ "eq.Phone" ] }, { "name": "industry", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.UTILITIES" ] }, { "name": "product", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.WATER" ] }, { "name": "oft_region", "in": "query", "schema": { "type": "string" }, "description": "string. The office region handling the complaint. Some rows name another state and some are blank. Values: Australian Capital Territory, Brisbane, Cairns, Mackay, New South Wales, Northern Territory, Overseas, Rockhampton, South Australia, Southport, Sunshine Coast, Tasmania, Toowoomba, Townsville, Victoria, Western Australia, Wide Bay.", "examples": [ "eq.Wide Bay" ] }, { "name": "vulnerable_group", "in": "query", "schema": { "type": "string" }, "description": "boolean." }, { "name": "select", "in": "query", "schema": { "type": "string" }, "description": "Fields to return, comma-separated. Every field when absent." }, { "name": "order", "in": "query", "schema": { "type": "string" }, "description": "`field.asc` or `field.desc`, comma-separated. The publisher's row order when absent." }, { "name": "limit", "in": "query", "schema": { "type": "integer", "minimum": 1, "maximum": 10000, "default": 100 }, "description": "Rows per page, 1 to 10,000. 100 when absent." }, { "name": "offset", "in": "query", "schema": { "type": "integer", "minimum": 0, "default": 0 }, "description": "Rows to skip. The `next` URL in each answer sets it for you." }, { "name": "format", "in": "query", "schema": { "type": "string", "enum": [ "json", "ndjson", "csv" ], "default": "json" }, "description": "`json`, `ndjson` or `csv`. JSON carries the provenance header, and the others carry it in response headers." } ], "responses": { "200": { "description": "Rows with the version, licence and attribution. `next` is the URL of the following page, or null." }, "400": { "description": "The query names a field the dataset does not have, or a value of the wrong type." }, "404": { "description": "The dataset or version is not loaded for queries." }, "429": { "description": "More than 60 requests in 10 seconds from one address. Blocked for 10 seconds. Wait `Retry-After` seconds.", "headers": { "Retry-After": { "schema": { "type": "integer" }, "description": "Seconds until the block lifts." }, "RateLimit-Policy": { "schema": { "type": "string" }, "description": "The limit, as \"fair-use\";q=60;w=10." } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "error": { "type": "string" }, "status": { "type": "integer", "const": 429 }, "limit": { "type": "integer" }, "window_seconds": { "type": "integer" }, "block_seconds": { "type": "integer" }, "docs": { "type": "string", "format": "uri" }, "files": { "type": "string" } } } } } } } } }, "/api/v1/datasets/{slug}/aggregate": { "get": { "tags": [ "query" ], "summary": "Counts, sums, averages, minimums and maximums by group", "operationId": "aggregate", "description": "Groups and totals of any dataset in the newest loaded version. Filters work as they do on rows. Each filter is `field=operator.value` in the query string, and every filter must match. A number or date field compares as a number or date, and a text field compares as text. Values are case-sensitive except with `ilike`. Prefix `not.` to negate a filter, as `not.eq.value`. Operators: `eq.value`, `neq.value`, `gt.value`, `gte.value`, `lt.value`, `lte.value`, `like.*text*`, `ilike.*text*`, `in.(a,b,c)`, `is.null`.", "parameters": [ { "name": "slug", "in": "path", "required": true, "schema": { "type": "string", "enum": [ "qld-consumer-complaints" ] }, "description": "The dataset's slug, as in its page URL `/d//`." }, { "name": "group", "in": "query", "schema": { "type": "string" }, "description": "On `aggregate`, fields to group by, comma-separated." }, { "name": "metric", "in": "query", "schema": { "type": "string", "default": "count" }, "description": "On `aggregate`, `count`, `sum.field`, `avg.field`, `min.field` or `max.field`, comma-separated. `count` when absent." }, { "name": "case_number", "in": "query", "schema": { "type": "string" }, "description": "string." }, { "name": "initiated", "in": "query", "schema": { "type": "string" }, "description": "string. The date the complaint was opened, kept as text as published. The office writes it month first in the January to March 2026 file, such as 1/13/2026 0:00, and day first in earlier files, so it is not read as a date.", "examples": [ "eq.3/31/2026 0:00" ] }, { "name": "channel", "in": "query", "schema": { "type": "string" }, "description": "string. Values: Claim Form, Complaint Form, Email, Fax, Internet, Letter, Ministerial, Phone.", "examples": [ "eq.Phone" ] }, { "name": "industry", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.UTILITIES" ] }, { "name": "product", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.WATER" ] }, { "name": "oft_region", "in": "query", "schema": { "type": "string" }, "description": "string. The office region handling the complaint. Some rows name another state and some are blank. Values: Australian Capital Territory, Brisbane, Cairns, Mackay, New South Wales, Northern Territory, Overseas, Rockhampton, South Australia, Southport, Sunshine Coast, Tasmania, Toowoomba, Townsville, Victoria, Western Australia, Wide Bay.", "examples": [ "eq.Wide Bay" ] }, { "name": "vulnerable_group", "in": "query", "schema": { "type": "string" }, "description": "boolean." }, { "name": "order", "in": "query", "schema": { "type": "string" }, "description": "`field.asc` or `field.desc`, comma-separated. The publisher's row order when absent." }, { "name": "limit", "in": "query", "schema": { "type": "integer", "minimum": 1, "maximum": 10000, "default": 100 }, "description": "Rows per page, 1 to 10,000. 100 when absent." }, { "name": "offset", "in": "query", "schema": { "type": "integer", "minimum": 0, "default": 0 }, "description": "Rows to skip. The `next` URL in each answer sets it for you." }, { "name": "format", "in": "query", "schema": { "type": "string", "enum": [ "json", "ndjson", "csv" ], "default": "json" }, "description": "`json`, `ndjson` or `csv`. JSON carries the provenance header, and the others carry it in response headers." } ], "responses": { "200": { "description": "Rows with the version, licence and attribution. `next` is the URL of the following page, or null." }, "400": { "description": "The query names a field the dataset does not have, or a value of the wrong type." }, "404": { "description": "The dataset or version is not loaded for queries." }, "429": { "description": "More than 60 requests in 10 seconds from one address. Blocked for 10 seconds. Wait `Retry-After` seconds.", "headers": { "Retry-After": { "schema": { "type": "integer" }, "description": "Seconds until the block lifts." }, "RateLimit-Policy": { "schema": { "type": "string" }, "description": "The limit, as \"fair-use\";q=60;w=10." } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "error": { "type": "string" }, "status": { "type": "integer", "const": 429 }, "limit": { "type": "integer" }, "window_seconds": { "type": "integer" }, "block_seconds": { "type": "integer" }, "docs": { "type": "string", "format": "uri" }, "files": { "type": "string" } } } } } } } } }, "/api/v1/datasets/{slug}/versions/{version}/aggregate": { "get": { "tags": [ "query" ], "summary": "Counts, sums, averages, minimums and maximums by group", "operationId": "aggregateVersion", "description": "Groups and totals of any dataset in one dated version. Filters work as they do on rows. Each filter is `field=operator.value` in the query string, and every filter must match. A number or date field compares as a number or date, and a text field compares as text. Values are case-sensitive except with `ilike`. Prefix `not.` to negate a filter, as `not.eq.value`. Operators: `eq.value`, `neq.value`, `gt.value`, `gte.value`, `lt.value`, `lte.value`, `like.*text*`, `ilike.*text*`, `in.(a,b,c)`, `is.null`.", "parameters": [ { "name": "slug", "in": "path", "required": true, "schema": { "type": "string", "enum": [ "qld-consumer-complaints" ] }, "description": "The dataset's slug, as in its page URL `/d//`." }, { "name": "version", "in": "path", "required": true, "schema": { "type": "string", "format": "date" }, "description": "A dated version loaded for queries, from the versions path. Answers for a dated version never change." }, { "name": "group", "in": "query", "schema": { "type": "string" }, "description": "On `aggregate`, fields to group by, comma-separated." }, { "name": "metric", "in": "query", "schema": { "type": "string", "default": "count" }, "description": "On `aggregate`, `count`, `sum.field`, `avg.field`, `min.field` or `max.field`, comma-separated. `count` when absent." }, { "name": "case_number", "in": "query", "schema": { "type": "string" }, "description": "string." }, { "name": "initiated", "in": "query", "schema": { "type": "string" }, "description": "string. The date the complaint was opened, kept as text as published. The office writes it month first in the January to March 2026 file, such as 1/13/2026 0:00, and day first in earlier files, so it is not read as a date.", "examples": [ "eq.3/31/2026 0:00" ] }, { "name": "channel", "in": "query", "schema": { "type": "string" }, "description": "string. Values: Claim Form, Complaint Form, Email, Fax, Internet, Letter, Ministerial, Phone.", "examples": [ "eq.Phone" ] }, { "name": "industry", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.UTILITIES" ] }, { "name": "product", "in": "query", "schema": { "type": "string" }, "description": "string.", "examples": [ "eq.WATER" ] }, { "name": "oft_region", "in": "query", "schema": { "type": "string" }, "description": "string. The office region handling the complaint. Some rows name another state and some are blank. Values: Australian Capital Territory, Brisbane, Cairns, Mackay, New South Wales, Northern Territory, Overseas, Rockhampton, South Australia, Southport, Sunshine Coast, Tasmania, Toowoomba, Townsville, Victoria, Western Australia, Wide Bay.", "examples": [ "eq.Wide Bay" ] }, { "name": "vulnerable_group", "in": "query", "schema": { "type": "string" }, "description": "boolean." }, { "name": "order", "in": "query", "schema": { "type": "string" }, "description": "`field.asc` or `field.desc`, comma-separated. The publisher's row order when absent." }, { "name": "limit", "in": "query", "schema": { "type": "integer", "minimum": 1, "maximum": 10000, "default": 100 }, "description": "Rows per page, 1 to 10,000. 100 when absent." }, { "name": "offset", "in": "query", "schema": { "type": "integer", "minimum": 0, "default": 0 }, "description": "Rows to skip. The `next` URL in each answer sets it for you." }, { "name": "format", "in": "query", "schema": { "type": "string", "enum": [ "json", "ndjson", "csv" ], "default": "json" }, "description": "`json`, `ndjson` or `csv`. JSON carries the provenance header, and the others carry it in response headers." } ], "responses": { "200": { "description": "Rows with the version, licence and attribution. `next` is the URL of the following page, or null." }, "400": { "description": "The query names a field the dataset does not have, or a value of the wrong type." }, "404": { "description": "The dataset or version is not loaded for queries." }, "429": { "description": "More than 60 requests in 10 seconds from one address. Blocked for 10 seconds. Wait `Retry-After` seconds.", "headers": { "Retry-After": { "schema": { "type": "integer" }, "description": "Seconds until the block lifts." }, "RateLimit-Policy": { "schema": { "type": "string" }, "description": "The limit, as \"fair-use\";q=60;w=10." } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "error": { "type": "string" }, "status": { "type": "integer", "const": 429 }, "limit": { "type": "integer" }, "window_seconds": { "type": "integer" }, "block_seconds": { "type": "integer" }, "docs": { "type": "string", "format": "uri" }, "files": { "type": "string" } } } } } } } } }, "/api/v1/datasets/{slug}/versions": { "get": { "tags": [ "query" ], "summary": "The versions loaded for queries, newest first, with the URLs to query each", "operationId": "queryVersions", "parameters": [ { "name": "slug", "in": "path", "required": true, "schema": { "type": "string", "enum": [ "qld-consumer-complaints" ] }, "description": "The dataset's slug, as in its page URL `/d//`." } ], "responses": { "200": { "description": "Loaded versions with row counts and URLs." }, "404": { "description": "The dataset or version is not loaded for queries." }, "429": { "description": "More than 60 requests in 10 seconds from one address. Blocked for 10 seconds. Wait `Retry-After` seconds.", "headers": { "Retry-After": { "schema": { "type": "integer" }, "description": "Seconds until the block lifts." }, "RateLimit-Policy": { "schema": { "type": "string" }, "description": "The limit, as \"fair-use\";q=60;w=10." } }, "content": { "application/json": { "schema": { "type": "object", "properties": { "error": { "type": "string" }, "status": { "type": "integer", "const": 429 }, "limit": { "type": "integer" }, "window_seconds": { "type": "integer" }, "block_seconds": { "type": "integer" }, "docs": { "type": "string", "format": "uri" }, "files": { "type": "string" } } } } } } } } } } }